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Return Policy

Return Policy

Last updated June 3, 2019 
 
Thank you for your purchase. We strive to ensure that every customer of ours is happy with their purchase. However, if you are not completely satisfied for any reason, let us know, and we'll work together to ensure that we reach a fair resolution, up to a complete refund of your purchase price. Special conditions apply to custom, customized, and personalized items. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at fisharply@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
Fisharply, LLC
Attn: Returns
RMA #
1915 Creek Knl  
San Antonio, TX 78253  
United States  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when we process your return. 
 
EXCEPTIONS  
The following items cannot be returned or exchanged:
 
     ●     personalized items   
     ●     customized items   
     ●     digital downloads
     ●     books and guides
 
For defective or damaged products, please contact us at the email or phone number below to let us know the situation.
 
Please Note
  
     ●   A $10.00 restocking fee may apply for all returns.  
     ●   Sale items are FINAL SALE and are not returnable. 
QUESTIONS
If you have any questions concerning our return policy, please contact us at fisharply@gmail.com or +1 409-210-3474.

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